Manager, Insurance Academy and Development - Bank Insurance
Local bank · Large bank
MongkokOn-site
Role overview
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join the bank and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, the bank offers opportunities, support and rewards that will take you further.
Insurance
the bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965.
Over the years, the bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.
Insurance is a fast-growing business and is one of the key drivers of the bank.
As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.
Principal responsibilities
Manage all aspects of designing and organizing the insurance training curriculum for the Insurance Department
Deploy a wide variety of training methods, organize and deliver training sessions, launch events, product positioning seminars, and other up-skilling initiatives
Draw an overall or individualized training and development plan that address needs and expectations
Coordinate training logistics across all channels recruited and authorized to distribute products and services of Bank Insurance
Work with Training Department to review the life insurance training agenda and delivery of agreed life insurance learning content to all internal and external frontline sales channels
Provide advice on the content of customer or internal stakeholder learning and development events
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
University degree holder in related discipline or other relevant qualifications
Minimum of 3 years’ relevant experience in insurance field
Passed all relevant papers I,II,III of Insurance Intermediaries Qualifying Examination
Strong writing and record keeping ability for reports and training manuals, good computer and database skills
Ability to plan, multi-task and manage time effectively
Good communication, interpersonal and analytical skills
Strong self-motivation and drive to succeed, with ability to work under pressure
Proficiency in written and spoken English and Chinese
Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
