If you’re looking for a career where you can make a real impression, join the bank and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, the bank offers opportunities, support and rewards that will take you further.
Customer Contact Centre
the bank's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years.
Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.
We are currently seeking high calibre professionals to join our team as Senior Loans Sales Officer, reporting to Loans Sales Manager (Customer Contact Centre)
Principal Responsibilities
Achieve sales target by performing telemarketing activities in selling consumer assets products including Credit Card, Card Loan, Mortgage, Personal Loan, OD, etc.
Timely response to customer feedbacks in efficient and professional manner
Assist team head to review and allocate the resources so as to optimize the team productivity
Coordinate and liaise with relevant parties to ensure smooth implementation of various projects
Contribute to the achieving the section’s service and sales objectives
Requirements
Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
Proven experience in Retails Banking, Call Centre or Telemarketing business
Strong sales and customer service orientation, with ability to work under pressure
Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
(Candidates with less experience will be considered as Loans Sales Officer)
You’ll achieve more when you join the bank Limited.
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Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
Proven experience in Retails Banking, Call Centre or Telemarketing business
Strong sales and customer service orientation, with ability to work under pressure
Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
