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Retail Distribution Department
the bank's Retail Distribution focuses on personal wealth management and financial services.
Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers.
With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
We are currently seeking a high caliber professional to join our department as Relationship Support Officer (CBB).
Principal responsibilities
Provide efficient, direct support to Relationship Manager in delivering a consistent, high quality customer services to maintain active customer contact and improve portfolio intimacy and customer connectivity including answer incoming phone calls for Relationship Manager
Strengthen customer relationship with Relationship Manager by proactively fulfilling their Retail Banking needs so as to improve customer satisfaction
Proactively solicit business referral to support Relationship Manager to grow their business portfolio & activity planning
Initiate and maintain effective communication and cooperation with paired Relationship Manager in achieving business target
To ensure smooth daily administrative and operations support are right in place for Relationship Manger in handling customers and working counterparts related matters
Qualifications
University degree in Business Management, Banking, Finance or a related discipline OR other relevant qualification is preferable
Minimum 2 years of...
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
More experience candidate, passes in the Insurance Intermediaries Qualifying Examinations I, II, III & Hong Kong Securities Institute Licensing Examinations 1,7,8 will be considered as Relationship Support Officer II
