If you’re looking for a role where you can continue to make an impression, take the next step at the bank where your contributions will always be valued.
Retail Distribution RBW2026
the bank's Retail Distribution focuses on personal wealth management and financial services.
Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers.
With around 250 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
We are currently seeking a high caliber professional to join our branch network as Prestige Sales Leader/Manager, reporting to Branch Manager.
Principal responsibilities
Formulate and implement localized sales and marketing plans for the Prestige Banking Centre to achieve the assigned business targets, as well as direct and manage the operation of the centre to maximize service quality and productivity
Develop relationship management systems and implement various customer loyalty programs to maximize customer loyalty and monitor customer attrition rate
Organize product briefing, experience sharing and role play sessions to enhance team members’ product/ investment knowledge and selling skills
Manage operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting by observing the relevant policies and guidelines issued by the Bank and the Group
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
University degree in Business Administration or other relevant qualifications such as CFA, CFP or CFMP
Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
Proven sales experience including managing the portfolio of high net worth customers
Good communication, interpersonal and analytical skills
Strong self-motivation and drive to succeed, with ability to work under pressure
Proficiency in both English and Chinese
High level of customer centricity mindset with dedication to deliver exceptional quality services for customers and manage complex interactions effectively
Shown strong situation awareness, strong desire to learn and able to work in Agile environment
Able to inspire others to achieve their goals/ambitions in a variety of situations
Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
