We are currently seeking a high caliber professional to join our team as a BUSINESS QA ASSOCIATE.
In this role you will:
Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, mobile, and staff channel applications.
Ensure changes meet customer expectations by identifying, tracking, and addressing defects before release.
Prepare, develop, and execute test cases based on business requirements, covering both functional and non-functional aspects.
Perform manual and automated testing, document results, and report discrepancies or defects.
Log and track defects, collaborating with developers to clarify issues and verify fixes.
Maintain comprehensive testing documentation and contribute to user manuals and training materials.
Coordinate and monitor testing tasks for projects, support validation activities for live releases, and escalate issues as needed.
Collaborate with cross-functional teams, participate in meetings, and promote adoption of testing standards and process improvements.
To be successful you will need:
Good knowledge and experience of the testing process
Strong awareness of digital channels and customer expectations
Highly collaborative team player who recognizes specialized roles and responsibilities
Excellent communication skills, both written and verbal, for explaining complex issues
Good decision-making skills to evaluate and prioritize defects based on impact
Enthusiastic, self-motivated, and innovative in approaching tasks and delivering goals
Ability to influence and challenge to ensure customer needs are represented
Fluent in spoken English, Cantonese, and Mandarin; fresh graduates are welcome
Opening up a world of opportunity
www.the banking group.com/careers
the banking group is committed to building a culture where all employees are valued, respected and opinions count.
We take pride in providing a workplace that fosters con...
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
Relevant degree or professional qualifications
Experience aligned with the role level stated in the posting
