Business QA Lead - International Wealth and Premier Banking
Foreign bank · Large bank
Kowloon CityOn-site
Role overview
GCB 6
We are currently seeking a high calibre professional to join our team as a Business QA Lead.
In this role you will:
Test Planning and Preparation: Create detailed test plans, define test cases/scenarios based on business requirements, estimate resources, and identify data/environment needs.
Test Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparency.
Defect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverables.
Team Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growth.
Process Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectives.
Industry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practices.
Cross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project execution.
Stakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success.
To be successful you will need:
Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing process.
Technical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experience.
Analytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects, and ensure customer needs are met.
Communication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectively.
Relationship Management: Strong skills in managing internal and extern...
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
Test Execution and Reporting: Oversee test case execution, document results, and present test summary reports to stakeholders for transparency.
Defect Management: Identify and track defects, manage resolution processes, and collaborate with development teams to ensure high-quality deliverables.
Team Coordination and Mentorship: Lead QA team activities, provide coaching, and mentor junior members to support professional growth.
Process Improvement: Continuously refine testing processes, improve efficiency, and implement lessons learned from retrospectives.
Industry Trends and Tools: Stay updated on testing trends, adopt new tools/methodologies, and promote standardized testing practices.
Cross-Functional Collaboration: Partner with software delivery, marketing, and operational teams to ensure alignment and smooth project execution.
Stakeholder Communication: Deliver project updates, escalate issues, and maintain strong relationships with stakeholders to ensure project success.
Industry Experience: Prior experience in the banking or financial industry is preferred, along with a solid understanding of the testing process.
Technical and Digital Knowledge: Competent knowledge of digital channels (web and mobile), Agile methodology, and awareness of technology trends and customer experience.
Analytical and Decision-Making Skills: Ability to influence and challenge product requirements, assess the significance of defects, and ensure customer needs are met.
Communication Skills: Strong written and verbal communication skills to explain complex issues clearly and effectively.
Relationship Management: Strong skills in managing internal and external stakeholders with competing priorities, fostering collaboration and support.
Team Collaboration: A highly collaborative team player who values and respects the roles of others while contributing specialized expertise.
Self-Motivation and Innovation: Enthusiastic, self-motivated, and capable of approaching tasks creatively or implementing new methods to achieve objectives.
Language and Qualifications: Fluent in English, Cantonese, and Mandarin; ISTQB qualification is desirable but not essential.
