Cards and CCM SVS Lead - International Wealth & Premier Banking
Foreign bank · Large bank
Kowloon CityOn-site
Role overview
GCB 4
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join the banking group and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, the banking group offers opportunities, support and rewards that will take you further.
We are currently seeking a high calibre professional to join our team as a Cards and CCM SVS Lead.
Global Fraud and Credit Services is a first line of defence control function in WPB, with the core purpose of supporting the entire customer fraud & credit journeys and creating sustainable outcomes for the Customer and the Bank.
It consists of core sub-functions: Credit Bureau Management; WPB Decision Systems; Underwriting Services; Collections; and Fraud.
Fraud Decision Systems and Transformation is a sub-function within WPB FCS with responsibility for the development, delivery, management and optimisation of the global fraud systems, data and organisation across WPB.
The team interfaces heavily between the Information Technology team and the end users to ensure effective outcomes.
This advert is for a Global Fraud SVS Lead to own and manage one the Cards & Customer Contact Management SVS within the Fraud & Credit Services Value Stream, accountable for delivering best in class capabilities whilst protecting the bank.
In this role you will:
Responsible for informing and contributing to the development of the Cards and Customer Contact Management strategy
Leading the development and delivery of Fraud Decision Systems relevant Product roadmap for realising benefit from investment in line with Fraud and WPB strategic vision – ensuring fraud products offer a strong value proposition to the bank
Supporting Product Owners in the global design, development and deployment of the global strategic fraud decision systems capability and platform.
Responsible for defining an overarching product vision and co...
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
Exposure and understanding of Analytical modelling approaches and environments, preferably in the context of decision systems to drive good customer outcomes
Very strong knowledge of the external environment – regulatory, political, competitors etc
Proven ability to work across markets whilst maintaining a global perspective
Demonstration of commerciality with strong financial acumen
