If you’re looking for a career where you can make a real impression, join the banking group and discover how valued you’ll be.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, the banking group offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth (RBW) Hong Kong helps deliver on the banking group’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people.
Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs.
Retail Banking and Wealth has four key business areas responsible for efficiently bringing the best of the banking group to our clients through a broad and relevant suite of retail banking and wealth capabilities: Asset Management, Global Private Banking & Wealth, the banking group Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Universal Banker MPF.
In this role you will:
Provide excellent customer service, enabling customers to enjoy the full benefits of our Mandatory Provident Funds and Employee Benefits products
Discover customers’ banking needs during client appointment and capture account acquisition business opportunities
Complete business fulfilment process as appropriate
Establish good rapport and maintain relationship with customers, handling enquiries, resolving customer problems or complaints and follow up with customer’s applications
Collaborate with branches to provide one-stop banking solutions to customers to fulfill their financial needs
Maintain a smooth & efficient in daily operations
Multiple work locations available across branches in Hong Kong, Kowloon, and New Terri...
Experience: Entry level
Connect with an insider to learn more about this role (team culture, interview focus, and how to stand out).
Requirements
Relevant degree or professional qualifications
Experience aligned with the role level stated in the posting