Research and Insight Lead - International Wealth and Premier Banking
Foreign bank · Large bank
Kowloon CityOn-site
職位描述
GCB 5
We are currently seeking a high calibre professional to join our team as a Research and Insight Lead.
In this role you will:
Lead end-to-end research programs aligned to strategic business and customer outcomes.
Design, plan, and execute qualitative and quantitative studies, including usability testing, interviews, surveys, and ethnographic research.
Collaborate closely with design, product, analytics, and other teams to frame research questions and integrate insights across discovery to execution.
Develop and test prototypes, mock-ups, and value propositions to validate concepts and usability.
Synthesize diverse data sources — internal feedback, customer sentiment, market trends, and digital analytics — into actionable insights.
Present compelling research narratives and design recommendations to senior stakeholders and cross-functional teams.
Coach, mentor and consult with colleagues to improve research literacy, allowing them to conduct end-to-end usability testing with established frameworks and best practices.
Manage research vendors, partners, and platforms, ensuring quality, scalability, and impact.
Champion ethical research governance, risk mitigation, and compliance with data privacy and conduct standards.
Monitor and integrate emerging research methodologies, AI/ML technologies, automation tools, and digital metrics to enhance research capability.
Drive continuous improvement by linking research activity to measurable business and customer outcomes.
Foster an inclusive, diverse, and collaborative research culture that respects multiple perspectives and drives innovation.
Foster an inclusive, ...
經驗要求：Entry level
連接業內人士以了解更多資訊（團隊情況、面試重點、申請建議）。
要求
Relevant degree or professional qualifications
Experience aligned with the role level stated in the posting
