Supporting the deposit product strategy and roadmap by enhancing and transforming existing deposit products and customer journeys.
Coordinating end-to-end product initiatives, including defining business requirements, designing customer journeys, ensuring channel readiness, and tracking performance post-launch.
Working closely with Technology and Group teams on requirements, UAT/testing support, and defect triage for product enhancements.
Managing stakeholders across functions, appropriately escalating issues, and contributing to a collaborative, execution-focused delivery culture.
Driving continuous improvement in customer experience and operational efficiency, including identifying and implementing opportunities for digitisation and straight-through processing.
Proven experience in product management, business analysis, or process improvement within banking or financial services (preferably in deposits or retail/liabilities products).
Strong analytical and problem-solving skills, with the ability to translate data and customer insights into product and journey enhancements.
Solid understanding of end-to-end product lifecycle, including requirements gathering, UAT/testing, implementation, and post-launch performance tracking.
Excellent stakeholder management and communication skills, with the ability to work effectively across Technology, Operations, Risk, and front-line teams.
Familiarity with digital channels, process digitisation, and straight-through processing, with a focus on operational efficiency and customer experience.
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Core bank funding f
經驗要求：Director level
連接業內人士以了解更多資訊（團隊情況、面試重點、申請建議）。
要求
Supporting the deposit product strategy and roadmap by enhancing and transforming existing deposit products and customer journeys.
Coordinating end-to-end product initiatives, including defining business requirements, designing customer journeys, ensuring channel readiness, and tracking performance post-launch.
Working closely with Technology and Group teams on requirements, UAT/testing support, and defect triage for product enhancements.
Managing stakeholders across functions, appropriately escalating issues, and contributing to a collaborative, execution-focused delivery culture.
Driving continuous improvement in customer experience and operational efficiency, including identifying and implementing opportunities for digitisation and straight-through processing.
Proven experience in product management, business analysis, or process improvement within banking or financial services (preferably in deposits or retail/liabilities products).
Strong analytical and problem-solving skills, with the ability to translate data and customer insights into product and journey enhancements.
Solid understanding of end-to-end product lifecycle, including requirements gathering, UAT/testing, implementation, and post-launch performance tracking.
Excellent stakeholder management and communication skills, with the ability to work effectively across Technology, Operations, Risk, and front-line teams.
Familiarity with digital channels, process digitisation, and straight-through processing, with a focus on operational efficiency and customer experience.
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
